SERVICE OVERVIEW

What’s included in Microsoft 365 Backup & Recovery Services?

The exact scope depends on your Microsoft 365 licences, the data types in use, native retention capabilities and whether an independent backup solution is part of the agreed engagement.

  • Exchange Online recovery planning

    Review mailbox, calendar and contact recovery needs, retention settings and the agreed approach for protecting Exchange Online data.

  • OneDrive backup scope

    Review the OneDrive data that needs protection, version and recovery requirements, and the agreed backup or retention approach.

  • SharePoint recovery readiness

    Review sites, document libraries, permissions and recovery expectations for the SharePoint content included in scope.

  • Teams data considerations

    Review the Microsoft 365 data connected to Teams and identify the recovery requirements relevant to the agreed workloads.

  • Retention & recovery review

    Review available retention, recycle-bin and native recovery capabilities and identify where additional protection may be appropriate.

  • Restore testing & guidance

    Validate agreed recovery scenarios where supported and document practical restore guidance, known limitations and follow-up actions.

Backup scope matched to your Microsoft 365 environment

We first confirm your licences, workloads, retention requirements and recovery priorities. If independent backup is required, its implementation is confirmed separately as part of the agreed scope.

OUR PROCESS

A structured approach to Microsoft 365 backup and recovery

A clear four-step process helps define what needs protection, prepare the agreed backup approach and validate recovery readiness.

  1. Assess & plan

    Review the current Microsoft 365 environment, workloads, retention settings, recovery expectations and business priorities.

  2. Define backup scope

    Confirm the data, users and services in scope and document where native recovery is sufficient and where additional backup may be required.

  3. Configure the agreed approach

    Where included in the engagement, configure the agreed backup, retention or recovery settings for the supported workloads.

  4. Validate & document

    Check agreed recovery scenarios where supported and provide a practical record of settings, limitations and next steps.

Microsoft 365 cloud data flowing to a backup and recovery system for Exchange Online, OneDrive, SharePoint and Teams

WHO IS THIS SERVICE FOR?

A better fit for organisations that take recovery readiness seriously

This service is designed for organisations that want a clearer recovery plan for Microsoft 365 data instead of relying on assumptions about retention and restore capabilities.

  • Growing businesses

    Companies relying more heavily on Microsoft 365 and wanting a clearer, documented approach to backup and recovery.

  • Organisations with retention needs

    Teams that need clearer retention, restore and recovery planning for business data in Exchange Online, OneDrive and SharePoint.

  • IT teams without a recovery plan

    Internal IT teams that want practical support to assess gaps, define recovery priorities and validate an agreed approach.

GET STARTED

Ready to improve your Microsoft 365 recovery readiness?

Tell us about your Microsoft 365 environment, workloads and recovery priorities. We will confirm the practical backup and recovery scope before work begins.

Request a Backup Consultation
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Microsoft 365 Business and cloud workplace services for businesses worldwide, with regional expertise and priority support across Türkiye, Oman, the Middle East, Arab markets and Europe—in English, Turkish and Arabic.

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